Terms of service

Overview

This website is operated by TCG House. Throughout the site, the terms "we", "us" and "our" refer to TCG House. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service").

1. Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Products, Pricing & Accuracy

  • All descriptions of products, pricing, availability, and promotional offers are subject to change at any time without notice, at our sole discretion.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • Due to the collectible and market-driven nature of Pokémon TCG and trading cards, prices are subject to fluctuate based on market supply and demand.

3. Orders & Payment

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

     

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

     

  • All secure payments are processed through our encrypted checkout system supporting major credit cards, Shop Pay, PayPal, and Apple Pay.

4. Shipping & Delivery

  • All orders are processed and shipped from our fulfillment center in Phoenix, Arizona, USA.

  • Delivery times are estimates and start from the date of shipping rather than the date of order. We are not responsible for carrier delays, weather conditions, or customs processing times.

5. Limitation of Liability

TCG House does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall TCG House, our directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of our services or products.

6. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

7. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: help@tcghouse.shop

  • Address: 3040 E Shea Blvd #2252, Phoenix, AZ 85028, United States